Let's talk
Questions, feedback, or just want to say hello? We're here to help.
Contact Methods
How to reach us
Email us anytime
support@fikola.comWe handle everything through email-general questions, partnership inquiries, media requests, technical issues, account help, or feedback about the platform. Whether you're curious about how Fikola works, need help with your account, or want to explore partnership opportunities, we're happy to hear from you.
What to Expect
Response Time
We typically respond within 24 hours on weekdays
Our small team reads every message personally. You'll hear from a real person, not a bot. For urgent safety concerns after we launch, use the in-app "Report Ride" feature for immediate attention.
Follow us for updates
We'll be sharing news, launch updates, and community stories as we get closer to launch. Stay tuned!