Terms of Service

1. Introduction

Welcome to Fikola! By creating an account and using our platform, you agree to these Terms & Conditions. Please read them carefully.

2. What Fikola Is (and Isn't)

Fikola is a facilitator - we connect people who want to share rides and split travel costs. We are not a transport provider, taxi service, or commercial operator.

All rides arranged through Fikola are private agreements between individual users. We simply provide the platform to help you find each other.

3. Cost-Sharing Only (No Profit Allowed)

Fikola is for cost-sharing, not profit-making.

Drivers may charge passengers for their share of fuel and tolls
Prices must be reasonable and based on actual costs
Making a profit from rides is not allowed (that would make you a commercial transport operator)
Fikola enforces maximum pricing based on distance to prevent profiteering

If we detect profit-oriented pricing or commercial activity, your account may be suspended or terminated.

4. User Responsibilities

All Users

Provide accurate and truthful information
Treat other users with respect
Communicate clearly about ride details
Honor commitments (show up on time or cancel with notice)
Report safety concerns or violations

Drivers

Hold a valid driver's license
Maintain proper vehicle insurance
Ensure vehicle is safe and roadworthy
Drive safely and follow traffic laws
Only charge cost-sharing amounts (no profit)

Riders

Be ready at the agreed pickup time and location
Pay the agreed amount to the driver
Respect the driver's vehicle and rules

5. Use at Your Own Risk

Important: Fikola is not responsible for what happens during rides.

Each ride is a private arrangement between users. You participate at your own risk. We do not:

Verify driving licenses or insurance
Inspect vehicles for safety
Conduct background checks
Guarantee the behavior of users
Take responsibility for accidents, injuries, or disputes

6. Prohibited Activities

You may not:

Use Fikola for commercial transport services
Make a profit from rides
Harass, threaten, or discriminate against other users
Post false or misleading information
Share or sell your account
Scrape or collect data from the platform
Violate any applicable laws or regulations

7. Content and Reviews

Users can leave written reviews after completed trips
Reviews must be honest and respectful
We reserve the right to remove inappropriate content
You retain ownership of content you post, but grant us a license to use it on the platform

8. Account Termination

We may suspend or terminate accounts that violate these Terms, engage in commercial activity, repeatedly cancel rides, or pose safety concerns.

9. Limitation of Liability

Fikola provides the platform “as is” without warranties of any kind.

We are not liable for any damages, losses, injuries, or disputes arising from your use of the platform or participation in rides. This includes but is not limited to:

Traffic accidents or injuries
Vehicle damage or mechanical failures
Lost or stolen property
Payment disputes between users
Behavior of other users

10. Compliance with Swedish Law

Fikola operates in accordance with Swedish regulations regarding cost-sharing and non-commercial ride arrangements, as defined by Transportstyrelsen (Swedish Transport Agency).

11. Changes to Terms

We may update these Terms from time to time. Continued use of Fikola after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by Swedish law. Disputes shall be resolved in Swedish courts.

13. Contact

Questions about these Terms? Contact us at:

Email: support@fikola.com
Address: Roamer Experience & Digital AB, Sweden