Privacy Policy
Last updated: November 2025
Introduction
At Fikola, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our carpooling platform.
Information We Collect
Information You Provide
- Account Information: Name, email address, phone number, profile photo
- Profile Details: Bio, languages, interests, vehicle information
- Ride Information: Departure and destination locations, dates, times, pricing
- Messages: Communications between drivers and riders
How We Use Your Information
- To facilitate carpooling connections between drivers and riders
- To process ride bookings and manage your account
- To enable communication through our messaging system
- To improve our services and develop new features
- To ensure safety and prevent fraud
Your Rights Under GDPR
As a user in the EU/EEA, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion of your data
- Right to Data Portability: Export your data
Contact Us
Email: support@fikola.com
Address: Roamer Experience & Digital AB, Sweden